Terms & Conditions
Effective date:Â November 2025
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1) Coach-Client Relationship:
Coach agrees to maintain the ethics and standards of behavior established by the International Coaching Federation “(ICF)”. www.coachingfederation.org/ethics. It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior.
Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association or other international mental health governing bodies and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed.
If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
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2) Services:
The parties agree to engage in a 15-week Coaching Program through Zoom meetings, community platforms, WhatsApp, and and in-person retreat. Coach will be available to Client by e-mail and voicemail in between scheduled meetings as defined by the Coach, including individualized attention to address critical feedback about the program.
The Coach is not available for 1:1 coaching outside of the program without specifically defined sessions. Coach may also be available for additional time, per Client’s request on a prorated basis rate. The Client will receive and retain access to, in perpetuity, to the best of the Coach's ability, all call recordings, learning materials, mindfulness recordings and resources, and other relevant program materials.
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3) Schedule & Fees:
This coaching agreement is valid as of the date of this signed agreement. The fee is $7000 and/or $2,683 per month for an extended, 3-month payment plan. These fees include 14 live coaching calls, resource materials and recordings, and applicable retreat fees. Retreat fees include room and board for six (6) nights and seven (7) days and relevant workshops and excursions and transport to and from the Lombok airport or nearby ports. Airfare, travel and health insurance, and any additional fees incurred before, during, or after the retreat are excluded, including any required emergency or medical expenses. If the Client decides to fly to Bali, the Generation Thrive team will help the Client arrange travel to the retreat location in Lombok but will not be responsible for any costs related to such travel.
The online coaching calls/meetings shall be 90-120 minutes. The Client agrees to refrain from being late to calls without prior warning to the Coach. If rates change before this agreement has been signed and dated, the prevailing rates will apply.
The refund policy in effect for the term of this Agreement is as follows: no refunds will be provided once payment has been made. Participation in the program may be transferrable to another client, with informed agreement in advance from the Coach. If Client is unable to complete program or attend the retreat due to personal constraints and informs the Coach in a timely manner with adequate justification, the Coach may allow for deferral to a following program or retreat, at the Coach's discretion. However, any cancelation of retreat attendance will be partially nonrefundable and nontransferable based on actual losses incurred by the Coach for reserving the Client's room at the retreat location.
The Client is responsible for attending all live online calls and commits to watching any replays for sessions that are missed. In the case of 1:1 calls, if the Client needs to cancel or reschedule, they agree to provide 24-hours notice or will forfeit the session.
No more than two cancellations in a row will be granted. In case of connectivity challenges on the side of the Coach, the Coach agrees to provide makeup sessions to ensure adequate time is provided per the agreement. In case of force majeure, such as global pandemic, natural disaster, or political conflict, the Coach will allow for the Client to defer participation in the program or in the retreat to a future cohort.
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4) Procedure:
The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time. The Coach will initiate all group calls and the Client will initiate all scheduled 1:1 calls, with Zoom as the preferred meeting platform using the Coaches scheduling platforms. If the Coach will be at any other number for a scheduled call, Client will be notified prior to the scheduled appointment time. The Client agrees to participate in Zoom calls with their video on and audio off, unless asked to unmute. The Client agrees to avoid participating in calls while busy with other activities, such as driving. The Client will also participate regularly in online community platforms.
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5) Confidentiality:
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.
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6) Cancellation Policy:
Client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled 1:1 calls/meetings. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting. The Coach reserves the right to reschedule either group or 1:1 meetings in case of illness, connectivity, or other life challenges, providing as much warning as possible to Client. Client acknowledges that if Coach is a no-show without adequate warning, it will necessarily be due to events beyond the Coach's control, such as island-wide network disturbances. If such events occur, the Coach will reschedule the missed call and provide some sort of bonus to the Client as compensation for the disturbance.Â
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7) Termination:
Either the Client or the Coach may terminate this Agreement at any time with one week's written notice. If the Client terminates the agreement, no refunds are offered and, if on a payment plan, Client agrees to continue payment in full. However, the Coach reserves the right to provide partial refunds under exceptional circumstances, the Client may transfer the balance of the coaching program to a future program, or, in consultation with the Coach, to another client.
The Coach may immediately terminate the Client's participation in the coaching program if the Client engages in serious misconduct such as harassment of other program clients or Coach; defamatory comments; discrimination based on race, gender, sexual orientation, religious beliefs, political affiliation, or any other unique characteristics; egregious violation of detailed program engagement rules (to be shared before program commencement); or other detrimental behaviors, as to be determined by the Coach.
8) Intellectual Property:
The Client agrees to refrain from copying or sharing, without the express written permission of the Coach, and materials shared within the context of the coaching program. The Client agrees that they will retain exclusive access to all call recordings and program resources and will not share with others, either for free or for profit. Should the Coach discover that any materials are being shared with others, without the written permission of the Coach, the Coach reserves the right to revoke access to resources.
If the Client ever provides their own wellness services, they agree to refrain from copying or repurposing any materials shared by the Coach, including any text, recordings, curricula, videos, photos, homework assignments, or other. Realizing that some copying may not be intentional, the Client remains open to Coach feedback if certain elements are too similar.
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9) Photo/Video Release:
The Client grants permission to Generation Thrive LLC to use photographs and/or video recordings of the Client for promotional purposes. The Client understands that these images and recordings may be used in print publications, online publications, presentations, websites, and social media.
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10) Limited Liability:
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. The Client, for themselves and on behalf of their heirs, assigns, personal representatives, and next of kin, hereby release, indemnify, and hold harmless Generation Thrive LLC, its officers, officials, agents, and/or employees, other participants, sponsors, advertisers, and, if applicable, owners and lessors of premises used for the retreat ("Releasees"), from any and all claims, demands, losses, and liability arising out of or related to any injury, disability, death, or loss or damage to person or property, whether arising from the negligence of the Releasees or otherwise, to the fullest extent permitted by law. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.
11) Resolution of Complaints and Grievances:
The Client agrees to raise any complaints or grievances related to the program, including conflict with other members, immediately and directly to the Coach. The Client agrees to refrain from complaining or gossiping in public fora, including the community platform, WhatsApp group, during the retreat, or on other platforms, without first raising the complaint to the Coach directly so that they may be able to address the concern in a timely manner. All complaints, grievances, and feedback, either positive or negative, are encouraged. However, they must first be raised to the Coach directly to protect the group's energetic safety.
12) Entire Agreement:
This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.
13.) Dispute Resolution:
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
14) Severability:
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
15) Waiver:
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
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16) Applicable Law:
This Agreement shall be governed and construed in accordance with the laws of the State of Wyoming (the location of incorporation of Generation Thrive LLC), without giving effect to any conflicts of laws provisions, although agreement to personal jurisdiction and venue may be negotiated between the Coach and the Client as needed. If you are a Client based outside of the United States, you may make a claim in the country where you reside. Any claim made under these terms and conditions must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. Beyond the legal fees recovered by the prevailing party, no recovery may be sought or received for for damages other than program fees, excluding any personal travel expenses incurred to attend the retreat
17) Binding Effect:
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.
Terms & Conditions
Effective date:Â November 2025
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1) Coach-Client Relationship:
Coach agrees to maintain the ethics and standards of behavior established by the International Coaching Federation “(ICF)”. www.coachingfederation.org/ethics. It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior.
Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association or other international mental health governing bodies and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed.
If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
2) Services:
The parties agree to engage in a 15-week Coaching Program through Zoom meetings, community platforms, WhatsApp, and and in-person retreat. Coach will be available to Client by e-mail and voicemail in between scheduled meetings as defined by the Coach, including individualized attention to address critical feedback about the program.
The Coach is not available for 1:1 coaching outside of the program without specifically defined sessions. Coach may also be available for additional time, per Client’s request on a prorated basis rate. The Client will receive and retain access to, in perpetuity, to the best of the Coach's ability, all call recordings, learning materials, mindfulness recordings and resources, and other relevant program materials.
3) Schedule & Fees:
This coaching agreement is valid as of the date of this signed agreement. The fee is $7000 and/or $2,683 per month for an extended, 3-month payment plan. These fees include 14 live coaching calls, resource materials and recordings, and applicable retreat fees. Retreat fees include room and board for six (6) nights and seven (7) days and relevant workshops and excursions and transport to and from the Lombok airport or nearby ports. Airfare, travel and health insurance, and any additional fees incurred before, during, or after the retreat are excluded, including any required emergency or medical expenses. If the Client decides to fly to Bali, the Generation Thrive team will help the Client arrange travel to the retreat location in Lombok but will not be responsible for any costs related to such travel.
The online coaching calls/meetings shall be 90-120 minutes. The Client agrees to refrain from being late to calls without prior warning to the Coach. If rates change before this agreement has been signed and dated, the prevailing rates will apply.
The refund policy in effect for the term of this Agreement is as follows: no refunds will be provided once payment has been made. Participation in the program may be transferrable to another client, with informed agreement in advance from the Coach. If Client is unable to complete program or attend the retreat due to personal constraints and informs the Coach in a timely manner with adequate justification, the Coach may allow for deferral to a following program or retreat, at the Coach's discretion. However, any cancelation of retreat attendance will be partially nonrefundable and nontransferable based on actual losses incurred by the Coach for reserving the Client's room at the retreat location.
The Client is responsible for attending all live online calls and commits to watching any replays for sessions that are missed. In the case of 1:1 calls, if the Client needs to cancel or reschedule, they agree to provide 24-hours notice or will forfeit the session.
No more than two cancellations in a row will be granted. In case of connectivity challenges on the side of the Coach, the Coach agrees to provide makeup sessions to ensure adequate time is provided per the agreement. In case of force majeure, such as global pandemic, natural disaster, or political conflict, the Coach will allow for the Client to defer participation in the program or in the retreat to a future cohort.
4) Procedure:
The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time. The Coach will initiate all group calls and the Client will initiate all scheduled 1:1 calls, with Zoom as the preferred meeting platform using the Coaches scheduling platforms. If the Coach will be at any other number for a scheduled call, Client will be notified prior to the scheduled appointment time. The Client agrees to participate in Zoom calls with their video on and audio off, unless asked to unmute. The Client agrees to avoid participating in calls while busy with other activities, such as driving. The Client will also participate regularly in online community platforms.
4) Procedure:
The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time. The Coach will initiate all group calls and the Client will initiate all scheduled 1:1 calls, with Zoom as the preferred meeting platform using the Coaches scheduling platforms. If the Coach will be at any other number for a scheduled call, Client will be notified prior to the scheduled appointment time. The Client agrees to participate in Zoom calls with their video on and audio off, unless asked to unmute. The Client agrees to avoid participating in calls while busy with other activities, such as driving. The Client will also participate regularly in online community platforms.
5) Confidentiality:
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.
6) Cancellation Policy:
Client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled 1:1 calls/meetings. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting. The Coach reserves the right to reschedule either group or 1:1 meetings in case of illness, connectivity, or other life challenges, providing as much warning as possible to Client. Client acknowledges that if Coach is a no-show without adequate warning, it will necessarily be due to events beyond the Coach's control, such as island-wide network disturbances. If such events occur, the Coach will reschedule the missed call and provide some sort of bonus to the Client as compensation for the disturbance.Â
7) Termination:
Either the Client or the Coach may terminate this Agreement at any time with one week's written notice. If the Client terminates the agreement, no refunds are offered and, if on a payment plan, Client agrees to continue payment in full. However, the Coach reserves the right to provide partial refunds under exceptional circumstances, the Client may transfer the balance of the coaching program to a future program, or, in consultation with the Coach, to another client.
The Coach may immediately terminate the Client's participation in the coaching program if the Client engages in serious misconduct such as harassment of other program clients or Coach; defamatory comments; discrimination based on race, gender, sexual orientation, religious beliefs, political affiliation, or any other unique characteristics; egregious violation of detailed program engagement rules (to be shared before program commencement); or other detrimental behaviors, as to be determined by the Coach.
8) Intellectual Property:
The Client agrees to refrain from copying or sharing, without the express written permission of the Coach, and materials shared within the context of the coaching program. The Client agrees that they will retain exclusive access to all call recordings and program resources and will not share with others, either for free or for profit. Should the Coach discover that any materials are being shared with others, without the written permission of the Coach, the Coach reserves the right to revoke access to resources.
If the Client ever provides their own wellness services, they agree to refrain from copying or repurposing any materials shared by the Coach, including any text, recordings, curricula, videos, photos, homework assignments, or other. Realizing that some copying may not be intentional, the Client remains open to Coach feedback if certain elements are too similar.Â
9) Photo/Video Release:
The Client grants permission to Generation Thrive LLC to use photographs and/or video recordings of the Client for promotional purposes. The Client understands that these images and recordings may be used in print publications, online publications, presentations, websites, and social media.
10) Limited Liability:
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. The Client, for themselves and on behalf of their heirs, assigns, personal representatives, and next of kin, hereby release, indemnify, and hold harmless Generation Thrive LLC, its officers, officials, agents, and/or employees, other participants, sponsors, advertisers, and, if applicable, owners and lessors of premises used for the retreat ("Releasees"), from any and all claims, demands, losses, and liability arising out of or related to any injury, disability, death, or loss or damage to person or property, whether arising from the negligence of the Releasees or otherwise, to the fullest extent permitted by law. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.
11) Resolution of Complaints and Grievances:
The Client agrees to raise any complaints or grievances related to the program, including conflict with other members, immediately and directly to the Coach. The Client agrees to refrain from complaining or gossiping in public fora, including the community platform, WhatsApp group, during the retreat, or on other platforms, without first raising the complaint to the Coach directly so that they may be able to address the concern in a timely manner. All complaints, grievances, and feedback, either positive or negative, are encouraged. However, they must first be raised to the Coach directly to protect the group's energetic safety.
12) Entire Agreement:
This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.
13.) Dispute Resolution:
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
14) Severability:
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
15) Waiver:
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
16) Applicable Law:
This Agreement shall be governed and construed in accordance with the laws of the State of Wyoming (the location of incorporation of Generation Thrive LLC), without giving effect to any conflicts of laws provisions, although agreement to personal jurisdiction and venue may be negotiated between the Coach and the Client as needed. If you are a Client based outside of the United States, you may make a claim in the country where you reside. Any claim made under these terms and conditions must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. Beyond the legal fees recovered by the prevailing party, no recovery may be sought or received for for damages other than program fees, excluding any personal travel expenses incurred to attend the retreat.
17) Binding Effect:
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.
